How do you handle rental prospects?

Rental prospects may contact us directly or through the real estate agents. About 80 percent of the leads we generate internally, with our own marketing efforts. When prospect contact us, we want to make sure that there is a good fit. Therefore, we ask when is desired move in? We understand that homeowners dislike the gaps, so we want to have as little vacancy as possibly. Then we try to pre-approve potential applicants. We ask about their income, credit score, and other important requirements. Once we determine a good fit, we schedule showing.