How do you handle property maintenance and repairs?
Maintenance need may arise if resident creates a ticket through tge tenant portal, if the homeowner submits a request, or if need was detected during the property inspection conducted by one of our Property Managers. Firstly we assess the need of repair. In case when repair costs more than $200, we collect serveral quotes and obtain owner’s apporval. In event of emergency, Property Manager may solely decide what route to take considering the best interests of the property and the homeowner if owner does not reply wihin 24 hours from the approval request. What relates to the minor repairs, these are mainly taking care of by our in-house maintenace team.